Smart kiosks for real-world workflows
WardPay designs and operates secure self-service kiosks for specialised payment and service workflows.
- ✓ Organisations can automate routine tasks
- ✓ Queue reduction, increased revenues
- ✓ Staff are free to work elsewhere
- ✓ Generate payments even out of hours
Not every workflow fits an off-the-shelf kiosk.
WardPay focuses on situations where existing processes are inefficient, expensive or too dependent on staff. We combine touchscreen software, payments and remote management into kiosk solutions designed around the workflow itself.
Workflow first
Bespoke software
Managed end to end
Self-service where it actually solves a problem.
WardPay supports established payment use cases as well as specialised workflows where self-service has not traditionally been available.
Prescription payment kiosks
Takeaway walk-in ordering kiosks
Campsite & caravan park check-in kiosks
Self-storage sites
Got a problem nobody has solved well?
Some of the best kiosk applications are not obvious categories. If a process involves queues, payments, repetitive staff interactions or restricted opening hours, self-service may offer a better model.
Tell us about it →From awkward process to simple self-service.
Every deployment begins with understanding the workflow, who uses it and what currently creates friction.
Identify
We identify the repetitive payment or service workflow that creates queues, inconvenience or unnecessary staff work.
Design
WardPay builds the touchscreen journey, payment process and management tools around the real-world workflow.
Deploy
Start with a focused deployment, monitor how it performs and expand when the model proves useful.
Prescription payments outside normal pharmacy hours.
Hospitals can face an awkward problem when patients need to pay prescription charges after conventional pharmacy payment facilities have closed.
WardPay prescription payment kiosks provide a straightforward self-service route for eligible patients to select chargeable items, make a card payment and receive printed proof of payment.
A specialist workflow
- ✓ Out-of-hours prescription payments
- ✓ Contactless and chip + PIN
- ✓ Printed proof of payment
- ✓ Multilingual patient interface
- ✓ Central transaction reporting
The kiosk is only one part of the system.
Find the friction. Build the simplest way around it.
If customers are waiting, staff are repeatedly handling the same transaction or a service becomes unavailable outside staffed hours, there may be a better self-service solution.
Got a workflow that should be simpler?
Tell us where customers are waiting, staff are handling repetitive processes or payments are difficult to collect. We'll explore whether a self-service kiosk could solve it.
hello@wardpay.co.uk