Takeaway payment kiosks
Take in-person payments without replacing the system you already use.
Your online ordering platform may already work perfectly well. WardPay can add the missing piece: a simple self-service payment experience for customers who walk through the door.
- ✓ Keep your existing ordering platform
- ✓ Accept walk-in card payments
- ✓ Reduce pressure on counter staff
- ✓ Build the workflow around your business
Online orders are easy. Walk-in payments can be awkward.
The problem appears when a customer walks into the shop. The online system may not fit naturally with the way that customer needs to order and pay at the counter.
Replacing an established platform just to improve one part of the customer journey can mean unnecessary cost, disruption and another major system change for staff.
WardPay takes a different approach.
Keep the systems that already work and build a focused self-service solution around the part of the workflow that doesn't.
Keep what works. Fix what doesn't.
Keep your platform
Add walk-in payments
Fit your workflow
A simple payment journey for walk-in customers.
Order
The customer places their order using the process that already works for your takeaway.
Pay
The customer uses the WardPay kiosk to complete their in-person card payment.
Prepare
Staff continue preparing and managing the order through their existing operational process.
Focused by design
Not another takeaway platform.
If your website, delivery marketplace and ordering systems already work, there is no reason for WardPay to replace them.
We concentrate on the missing part of the workflow: giving customers a straightforward way to complete an in-person payment.
Your existing setup
- ✓ Online ordering
- ✓ Delivery marketplace
- ✓ Kitchen workflow
- ✓ Customer menu
+ WardPay
A dedicated self-service payment experience for customers standing in front of you.
Solve the journey around the payment.
- ✓ Clear touchscreen instructions
- ✓ Order or reference entry
- ✓ Bespoke payment journeys
- ✓ Multiple languages
- ✓ Accessibility options
- ✓ Transaction reporting
- ✓ Remote monitoring
- ✓ Custom branding
The payment journey can match the way your takeaway works.
Enter an amount
Enter an order number
Select an order
Integrate
Built for established businesses with one awkward gap.
Independent takeaways
Add card-based self-service without rebuilding the rest of the business.
Busy counter-service businesses
Move simple payment interactions away from staff during busy periods.
Multi-site operators
Create a consistent customer payment journey across several locations.
Businesses tied into existing platforms
Improve the in-person experience without undertaking a complete technology migration.
Talk to WardPay
Already using an ordering platform?
You may not need to replace it. Tell us where the customer journey becomes awkward and we'll explore whether a WardPay kiosk can solve that part.
Takeaway payment kiosk FAQs
Do I have to replace my existing ordering system?
Not necessarily. The WardPay approach is to understand which part of your current workflow needs improving and build around the systems that already work.
Can the kiosk work alongside Foodhub or Just Eat?
Potentially, yes. The exact setup depends on how the takeaway currently handles orders and payments. WardPay can design the kiosk journey around that existing process.
Why use a kiosk instead of an ordinary card terminal?
A card terminal handles the transaction. A kiosk can also guide the customer through the surrounding process, including entering references, selecting options, displaying instructions and providing a consistent branded experience.
Can the software be customised?
Yes. Bespoke software is one of the main differences between WardPay and a generic payment terminal. The customer journey can be designed around the operational problem that needs solving.
Can WardPay support multiple locations?
WardPay solutions can be designed with multi-site deployment, transaction reporting and operational monitoring in mind.